Last updated: 25.11.2025

Welcome to Aural Hypnox online shop.

These Terms & Conditions apply to all purchases made through this website.

By placing an order, you agree to the following terms.

Store Information

This online shop is operated by Aural Hypnox / Korpi-tuotannot Haapapuro, located in Finland. All prices are shown in EUR.

Products

We sell:

CDs, vinyl (LP) records, cassettes

T-shirts, long-sleeve shirts

Patches and other merchandise

We do our best to provide accurate product descriptions. Colours and product details may vary slightly.

Ordering

Your order is confirmed when payment is completed.

You will receive an automatic confirmation email.

If an item is unavailable after purchase, we will contact you and arrange a refund or replacement.

Pricing and Taxes

Prices include VAT where applicable (according to Finnish law).

Customers outside the EU are responsible for customs fees, import taxes, and other charges.

Payments

We accept the payment methods available at checkout (e.g., credit/debit cards via PayPal, EU bank payments).

All payments are processed securely through third-party payment providers. We do not store your card information.

Shipping

Orders ship from Finland.

Shipping costs are calculated at checkout.

Delivery estimates depend on destination and shipping method.

We are not responsible for delays caused by postal services, customs, or strikes.

Unregistered shipments are sent at the buyer’s risk and are not eligible for tracking or compensation in case of loss.

Please refer to our Shipping Policy for detailed delivery times.

Returns & Refunds

Returns must follow our Returns & Refund Policy.

Opened or used music products (CD/LP/cassette) are not returnable unless defective.

Lost or Damaged Orders

If your order is lost or arrives damaged, contact us within the required timeframe with photos.

Unregistered shipments are sent at the buyer’s risk and are not eligible for tracking or compensation in case of loss.

We will assist with a postal investigation.

Personal Data

We process personal data according to our Privacy Policy (GDPR).

Limitation of Liability

We are not responsible for:

Postal or customs delays

Import duties or taxes outside the EU

Minor variations in product appearance

Our liability is limited to the value of your order.

Governing Law

These Terms & Conditions follow Finnish law.

Consumer-related disputes follow EU and Finnish consumer regulations.

Contact

Aural Hypnox / Korpi-tuotannot Haapapuro

Email: auralhypnox (at) gmail (dot) com

Address: Intiönpolku 2 as 3, 90130 Oulu, Finland

Shipping Policy

Last updated: 25.11.2025

All orders are shipped from Finland. Below is our shipping policy.

Processing Time

Orders are usually processed within 1–3 business days.

Processing may be longer during holidays or large releases.

Shipping Methods

We ship using:

Posti (Finnish Postal Service)

Shipping options include:

Registered package

Priority Parcel / Economy parcel

Parcel Connect (where available)

Tracked and untracked services (depending on destination)

Estimated Delivery Times

Delivery times vary by destination and chosen method.

Examples:

Finland: 1–3 business days

EU: typically 3–10 business days

USA/Canada: 6–21 business days

Rest of world: 1–4 weeks

These are estimates and not guarantees.

Customs & Import Fees

Customers outside the EU are responsible for:

Customs duties

VAT/import taxes

Handling fees charged by local customs or postal services

We cannot estimate or refund these charges.

Tracking

Tracking availability depends on the shipping method.

Untracked shipments cannot be located once dispatched.

Lost or Delayed Parcels

If a parcel is delayed or lost:

We will initiate a postal investigation

Investigations may take several weeks depending on the country

Replacements or refunds depend on the carrier’s official outcome.

Unregistered shipments are sent at the buyer’s risk and are not eligible for tracking or compensation in case of loss.

Shipping Address Responsibility

Customers are responsible for providing a correct and complete address and a phone number.

Incorrect addresses may cause delays or returned shipments.

Returns & Refund Policy

Last updated: 25.11.2025

We want you to be happy with your purchase. Below are our return and refund rules.

Return Eligibility

You may request a return within 14 days of receiving your order.

Not returnable:

Opened/used CDs, LPs, cassettes (unless defective)

Worn/washed clothing

Returnable:

Unused clothing (T-shirts, long sleeves)

Unused patches/merch

Sealed music products (CD/LP/cassette)

Defective items

Condition of Returned Items

Items must be:

Unused

In original packaging

In resellable condition

We may refuse returns that do not meet these conditions.

Return Shipping Costs

Customer is responsible for return shipping costs

If an item is defective or incorrect, we cover return costs

Refunds

Refunds are issued to the original payment method within 3–14 days after receiving the return.

Shipping fees are not refundable unless the item was defective or we made an error.

Exchanges

Clothing exchanges (size changes) are allowed if the item is unused and still available.

Customer covers return shipping; we cover the replacement shipment.

Damaged or Defective Items

If your order arrives damaged:

Include clear photos of both the item and packaging

We will offer a replacement or refund.

Lost Packages

If your order does not arrive:

We will open a postal investigation

Refunds depend on the carrier’s investigation results

Contact for Returns

To request a return, contact:

Aural Hypnox online store / Korpi-tuotannot Haapapuro

Email: auralhypnox (at) gmail (dot) com